C

Cruz Hernandez

3 years ago

I brought my diesel Cruze in because my husband ac...

I brought my diesel Cruze in because my husband accidentally put DEF in the fuel tank and the car broke down and then the service team "repaired" it then a few months later my car breaks down again for fuel tank contamination and I told them that we have not put anything other than diesel in the tank and there service team denied that it was faulty repairs and had us pay again for thier mistake that they didn't do their job correctly and left contamination in the fuel tank. After this I will never go back to them for any services I do not trust them. I told them if they repair it again and months later it does the same thing are they going to take responsibility and they said no because again it would be new damages. Worst service ever it was hard communicating with them I had sent an email (which they denied receiving it) called many times it wasn't until I left a voicemail for
the service director that I got a response.

Comments:

No comments