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Neville van Jaarsveld

4 years ago

I felt totally ripped of by Boschendal Upmarket Gu...

I felt totally ripped of by Boschendal Upmarket Guesthouse. I will start by telling you what is good about the place. It looks quite nice, rooms are quite nice. the garden is nice, bedding is clean, towels and curtains are clean, the overall appearance is clean, there's covered parking space but thats about it.

The staff at Boschdal Upmarket Guesthouse are either incompetent or the owner is charging for services not provided or catered for. Our friends got a room where the aircon did not work in late November heat. After being moved to a smaller and less "Upmarket" room, that aircon did not work either and it was never repaired. Bochdal Upmarket Guesthouse claims to have a pub. Yes they apparently do BUT, is only visible through a closed window which might as-well not exist because, despite the place being booked full, it never opens. There is a fridge in the room BUT it has NOTHING in it, so If you want to drink water you better be willing to drink tepid and unpleasant tasting water out the tap. The TV in the room is the size of an average computer screen worthy of being watched by means of binoculars. The owners or Boschdal Upmarket Gusethouse claim that. "Guests can enjoy a buffet-style dinner outside on the tree-lined terrace, which includes a fire pit." REALLY? Somehow we missed that despite staying right next to the location! Buffet English Breakfast is advertised to be between 7AM and 10AM. Because Boschdal Upmarket Guesthouse was fully booked (described as Chock a Block by staff) we opted to miss the rush and attend during the last hour. This turned out to be a huge mistake because there was nothing left and may have been a first come first serve, while stocks last type of thing. There wasn't enough bread to make toast for all of the people attending and if your choice was white bread, there was none in the bread bin. There was a plate which appeared to may have had grated cheese in it at some stage during the morning. The scrambled eggs in the warmer was enough for 2 of the 4 of us but had become something other than scrambled eggs which those unfortunate to dish it up, chose to scrape out of our plate 5 minutes later.There was apparently 2 chicken nuggets which my partner had found but I could not. There was the remains of some sort of stir-fry which the meaty parts had already been scavenged and there was no beacon or sausage except for the greasy but otherwise bare warmers where it might have been in. After asking staff to replenish some food they arrived 15 minutes later with a dish of beacon and some fish cakes and offered to make us fried eggs.

In short. I would strongly suggest you keep looking for an alternative because. I have stayed at guest houses for less than HALF of what Boschdal Upmarket Guesthouse charges and I am honestly of the opinion that, other guesthouses at much lesser rates do deliver a superior experience, service and value for money. With a stay that for me, didn't leave a bitter taste in my mouth and that, did not necessitate a stop off at the Star Shop at the petrol station round the corner to fill the gap.

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