I ve been a customer of Goodwill for several years...

I ve been a customer of Goodwill for several years. I am a regular customer on University Parkway, as well as other locations near me. Lately I ve noticed a difference in the staff in this store, not for the better. They no longer seem to enjoy their jobs. I think there s new management, I saw some new unfriendly faces. There was a nice Spanish looking young lady who always used to smile and joke with the customers , which I really enjoyed. I haven t seen her in a couple of days. She was an assistant manager, I think. I hope she s just on vacation. She was good for the employees moral also. It helps when your employees see you being cheerful and friendly, it s called leading by example. There are also a few other people that I no longer see there that were friendly and helpful as well. I hope their on vacation too. They need to hurry back!!