I wish I could put into words just how extremely a...

I wish I could put into words just how extremely awful my experience was with Prestman Auto. To highlight some main points: AWFUL SERVICE, MANY NONSENSE FEES (EXPECT $1,000+), BUYING PROCESS IS A JOKE, WORST BUYING EXPERIENCE EVER.

I have never dealt with more disrespectful or shady car dealers in my life. I went in recently looking for an easy, quick purchase as I was pre-approved for a loan and already had a car picked out. After wasting my entire day, I came home with no car and the worst service you could imagine.. I don't even know where to begin. First off, their seemingly "low" prices are just a scam to get you in the door. You can expect at least $1,000 in additional fees that they claim are standard on every car. They are complete nonsense. Second, they INSISTED I finance through their bank (which is expected as car dealers want you to finance through them). Our salesman would not let up even though their bank was offering the same rates and financing as my bank. She continued to run my info and rack up another inquiry on my credit even though I was pre-approved through my bank. Third, they WOULD NOT give me an out the door price nor would they even let me talk to the finance department to get an idea. They claim the final price would be sent to my bank when I go to close on my loan. HOW DOES THAT MAKE ANY SENSE?! What if I get to my bank and discover an extremely high price with countless nonsense fees included? Well, after waiting at my bank for over an hour for the paperwork to be faxed over (because they REFUSED to hand the purchase agreement over to me), we finally gave up and returned to the dealership. To our surprise, our salesman was off showing another car and pushed our paperwork off. Lastly, after further inspection of the car we discovered a quick fix the dealership had done to one of the tires. One of the front tires had an extremely bad gash in the sidewall and the dealership tried to cover up the damage with superglue in hopes to make it inconspicuous. Luckily, we made this known to the employees and they agreed to take a small amount off of the sales price.

I really hope no one has to experience the atrocity I went through. Please do not waste your time like I did. Your money will go further and be much better spent elsewhere, trust me.