I would like a call in regards to my recent stay a...

I would like a call in regards to my recent stay and my future stay. I had one of the worst experiences this weekend standing in line for over an hour to check into our room and then be told we'll get a text which never happened went back in and complained and magically got a room 2248 once we got to our room the door was wide open and full of maids waiting for maintenance for the clogged toilet from previous guests I room was extremely hot and we needed more towels and blankets I also requested a box fan all from the front desk someone brought us three towels no blankets and no fan I told the gentleman we were supposed to get blankets which he shouted back they didn't tell me that he said he'd be back and never brought them and also never got the fan at all the staff was extremely rude the only person that had any customer service was BILLIE. This is not the first stay we've had but it might be our last.