Shocking company. Do NOT ever purchase or rent a p...

Shocking company. Do NOT ever purchase or rent a property that is controlled by Network Homes. I have had a grievance with them that now goes back over a decade (when previously controlled by Riversmead) that they refuse to resolve, as well as many other complaints. I have been continually ignored or fobbed off with different members of staff that never seem to know what is going on or even call back. Finally managed to have one of their operatives meet with me with the promise of bringing this to a close at the end of February. The meeting came and went, as did lockdown and their many excuses, despite me chasing every two weeks. The only person who has contacted me is their new financial controller who has no idea of my situation but just wants payment, even after all my correspondence.

Their silent treatment is essentially an attempt to bully me, and I m sure many other residents, into paying for shoddy (to the extent I had to move out of my house for the weekend while they carried out work on another property at my own expense) or non-existent work. Many sleepless nights, anxiety and frustration are now leaving me at the end of my tether and despite asking for Directors involvement, think I will have to go beyond them to my local MP.

Seeing as this has gone on for years, I doubt this will be resolved in the next four days before lockdown 2.0 kicks in and they hide behind this excuse again