Danielle Kudlacek

Review of Sam Pack's Five Star Ford

We had a great experience at Sam Pack's Five Star ...

We had a great experience at Sam Pack's Five Star Ford recently! Spoke to salesman Alex Huerta on the phone regarding a preowned Ford Explorer. He answered all my questions on the phone then sent summary on condition of interior along with videos. He also went to Internet Sales Manager, Dennis to discuss the costs of the vehicle so we wouldn't be blindsided by unforeseen dealership reconditioning/add-on packages. We showed up to see the vehicle and test drive. Process was smooth and we sat down to discuss numbers and Dennis and Alex had already offered a reduction to the internet price. Financing was quick and smooth. Overall good experience and people who seem to genuinely care and want you to become a return customer!