Property manager: Pancho, Office Manager: Zara

Property manager: Pancho, Office Manager: Zara
LJH are the worst lot. My husband rented a property for more than a year. The place started having leaks to an extent the house was flooding. They dis not fix that for 3 weeks. And he lived without drinking or washroom water.
Then when he was shifting out, they were more terrible. He handed overbthe property in perfect condition and the proprty manager was happy with it and wrote an email saying it was perfect.
Now, He has been waiting for a month for bond money after signing the bond claim forms. He has been writing mails and calls threy are not replying to it. Then they sent a new bond claim form without explaining what happened to the first. He escalated the issue to the manager and she has not replied either.
he has been calling the office for a week and today a new person is saying the signature on bond forms did not match. Which they never told him for a month, and in the so many calls and mails he has been making. They have been changing stories and harrassing us for nearly 30days when the RTAB rules are clear that the bond koney should be returned in 48hours. And they also said the same on three different occassions and agreed to it on paper a month back.