G

Grace Stratford

3 years ago

Appalled to say the least! I found out my car has ...

Appalled to say the least! I found out my car has been recalled, so I called in and was told to come in at 7am to be seen first. I asked how long this would take as I have work. Was told 7-7:30.

When I showed up I was not seen until 7:15 only to be told we do not open until 8 and this will take 1.5hrs minimum.
When questioning the first advice given the manager was unapologetic stating that we would never have been told this. I was offered no solution and again told that this woukdnt have happened. Well it did!

Rude service very unhappy, was in the market for a new car for my daughter - wont bother going here.

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