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The Review Network

3 years ago

One of THE BEST TOYOTA service centres in the city...

One of THE BEST TOYOTA service centres in the city.
Has he highest customer satisfaction rates compared to another service centre from Toyota.

BUT

A few downside and complaint we know of is the Q service and 60 minute guarantee experience where in the CSR close the ticket on the system within the time frame but do not deliver the vehicle in time.
Not all CSR are well versed and have enough experience to trace back the problems to the root cause, diagnosis are trail based and usually customers end up paying for faulty diagnosis.
They charge you for an official quotation of inspection for your vehicle if you do not get it serviced form them.

UNFORTUNATELY, it is difficult to get better service elsewhere in the city.

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