Paid Premium Pricing - Very disappointed in amenit...

Paid Premium Pricing - Very disappointed in amenities and service

Review of Park Central Hotel New York
Pending review

I am currently staying at this hotel. We arrived Monday for New Years Eve. Total disaster. I reserved two premium rooms paying $600+ for the first night. Wasn't able to see the ball drop. Couldn't even stand out in front of the hotel and couldn't stand in the lobby. Told to go to our rooms and try to watch from there but even the corner rooms do not offer a view of Times Square. No planned activities for NYE planned for guests. Staff was rude at the bar and in the lobby. Concierge will only try to sell tour packages you don't need. Amenities were minimal at best. No refrigerator inside the room. No room service. Will have to find other restaurants close by for food and snacks. Anytime we wanted to go anywhere, we found ourselves having to wait on elevators. Only two running elevators and both very small. For the amount of floors and guests staying in this hotel, the number of elevators is inadequate. My total bill for 2 rooms for four nights is $3,200. I paid way too much for a hotel that offers so little and poor service. There are so many other options in the city to stay. Do your research and don't get caught in the same predicament.