Anthony K

Review of ITIC Pty Ltd, Sydney

Just wasted 5 hours whilst Pearson Vue system were...

Just wasted 5 hours whilst Pearson Vue system were down (along with 20 other people). If you are going to run the business 6 days a week it should be supported 6 days a week by IT support. People have time to wait for a 30 minute outage, but not all day, and especially for an exam. The guys behind the desk did their best but frankly dedicated IT support should have been on hand. Probably more a Pearson Vue IT issue. Not sure sitting an exam on a weekend is a good idea given the skeleton staff.