I purchased a 40 ft park model camper Aug 2014, fr...

I purchased a 40 ft park model camper Aug 2014, from Carolina Coach. Many repair issues, most minor, but several major issues as well. Sales rep was great at sale, said any problems call him. Within couple weeks of sale, repair issues with service dept.,couldn't get helped so asked for sales rep, he was gone.I have been dealing with these people for 15 months, NEVER a positive experience! Service department is terrible! Customer service awful! Don't return calls in a timely manner, has taken days after I have left message after message. 5 or 6 service managers in last year ,makes me wonder where they get their help or why nobody stays. Poor tech response times, longest wait was 8 weeks, repair under warranty, still waiting for shorted out light switch. Tech came out to replace ceiling lights over table, no bathroom light that had been out 5 weeks My last message left was threatening an attorney and sending Carolina Coach the bill for independent repairman. Tech finally came, fixed, light worked one day and it took another two weeks to get him back. I had to buy the lights "because the 1 year warranty was up by then" and they tried to charge me $1.00 a mile to respond to Catawba. Newly replaced furnace non-functioning (Feb 2015 after original unit quit last winter). This week it cooled off so I cleaned the filters and turned furnace on, started it up and didn't stay on. Called left message to Service dept. at 530 am yesterday, 11/9, no call back at opening time, I called again at 145 pm had to leave another message. At 420 pm service manager, Greg returned my call, disrespectful and pushy, refused to make service call,"I have plenty of work in house without sending techs out", told me "it has wheels, it's meant to be moved",Ii reminded him this was a stationary 40 ft park model, "if you want us to fix it, pull it in for service or find another repairman and deal with the manufacturer warranty yourself. I might be able to recommend someone to come to you for repair." They do not back their product,or their service. BEWARE... Will NEVER buy from this place again! Reported them to Forest River owner/manufacturer, response came in 12 hours and owner/manufacturer taking care of repairing my
furnace asap. Forest River customer service is not happy with Carolina Coach, hope it bites them in the butt...they don't deserve that distributorship.