April Moore

Review of Sahara Chrysler Jeep Dodge Ram

Do not buy a car from here. While the sales staff ...

Do not buy a car from here. While the sales staff was fantastic and wonderful, the rest of our experience has been terrible. Our vehicle which we purchased in has been in the shop many times since we purchased it, for malfunctions on the vehicle. We are glad we got the additional warranty, but when we take it to the shop there is never an estimate of how long it will take, even after diagnosis, so there is no way to know how long we will be without a vehicle.

Our last service was our oil change to which added a balance, rotation and alignment. This service took two days, there was nothing wrong with our car. When they schedule appointments it's only for the case managers to put your car in the system, not for the technicians, so even when they schedule you an appointment they can't guarantee when that service will be performed. Which has never happened to me in all my years of getting oil changes and alignments. The service manager called me a liar when I stated that, and I had no proof that had ever been the case anywhere else.

If you want to buy your car here great, but if you want to receive any service from them after, please look elsewhere.