Anthony Lapsins

Review of Sahara Chrysler Jeep Dodge Ram

I was traveling across the country when our Ram th...

I was traveling across the country when our Ram threw up a trouble code which then disappeared just as quickly. With 2000+ miles away from home, I needed to be certain I would not be stranded, and called Sahara Dodge which was closest to my location. After explaining my perdicament, the lady told me she would take it to a service advisor and they would call me. Cameron promptly called me back, despite it being the end of the day. He took the issue to Joe the technician. I then received another call back with a very detailed explanation of what they felt happened. Cameron then offered for me to stop in if I would like to get it checked. I arrived the next day on Cameron's offer. He quickly took our truck in yo Joe, who quickly checked it out and assured me that all was good. Joe said, "I understand that it helps to have peace of mind knowing the long trip ahead." I appreciated that. They had me wrapped up and even threw in a car wash! I told Cameron and Joe that I wish they were our service guys back in Ohio! This might have been the BEST customer experience I have ever had at a dealership. Thank you Cameron and Joe!