Lechelle Curtis

Review of The Lodge and Spa at Callaway ...

We came here for the weekend to celebrate our anni...

We came here for the weekend to celebrate our anniversary. Only because the room and grounds are so beautiful will I give it 2 stars. Highly disappointed in the staff as a whole. The customer service, well lack thereof is pathetic. We had dinner at one of the restaurants on site where we saw our waitress a total of 2 times the whole time we dined. Food buffet was good but service is terrible. We later ordered a late night snack from room service only part of the order was delivered and the hamburger was still RAW!! Highly disappointed in the service we received here especially for the price. Could get better service at the holiday inn.