Teresa F. Miller

Review of Residence Inn at Riverplace

I had to go to this motel to pick up a medical dev...

I had to go to this motel to pick up a medical device...we drove almost an hour to get there and my driver needed to use the restroom while I had to get information on where I needed to go...my driver returned to the front desk because you needed a room key to access the lobby restroom which is unbelievable to start with but then in the bathroom, the stall that was used was filthy...the floor was covered with streaks of dirt from a dirty mop...nothing was touchable...now I come from Las Vegas where the hotels pride themselves with customer service and cleanliness because they not only want you to enjoy this visit but they want you to return to enjoy it again, so I wonder who is in charge of this motel, because whoever it is, they are in the wrong job...I would never return to stay at this motel and would never recommend it to anyone...