Robert Taylor

Review of Quality Inn and Suites Highlan...

If I could give this place negative stars I would....

If I could give this place negative stars I would. Easily the worst hotel I've ever stayed at and it's not even close. The woman that greeted us was incredibly unprofessional and didn't know what she was doing, our room had a musty smell and bathroom door wouldn't close, the patio door handle was broken, the floor was wierdly damp the whole time and had stains all over, the pool and hot tub was filled with hair and filth and the hot tub was crazy hot, there was a hornets nest's just outside of our padio and one stung my niece, the towel rack was wierdly located within the shower and the soap sucked, and the front desk gave another person a room key to our room and a random man walked in hammered and broke our locking mechanism. This hotel is probably the worst decision you could make in Iowa and that's saying a lot.