I love Barnes and noble, but the Ann arbor b&n is ...

I love Barnes and noble, but the Ann arbor b&n is bad. They do not have good stock up stairs. They very rarely have the first book in a series. They also are not custom to helping customers. They tend to ignore customers, or shove them off on another worker. It seems very elite. Like if you are not a UofM student you are not welcome. They push the sales card to hard. I had to say no probably 4 or 5 times in order for them to stop telling me about the card. She also obviously didn't care about what she was selling. She was just going through a list in her head. I like the Starbucks in the building, but again the customer service is not good. If you are not visibly going to UofM they write you off. It's weird. I don't like it.