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After hearing their constant adverts on the radio,...

After hearing their constant adverts on the radio, and with the promise of a discount off the first journey booked via their App I thought I would book with Mantax. It was the worst decision that I've made this week.

1./ I booked the taxi for 7pm, so i could be at the Manchester apollo by 7:30. It arrived at 7:15, making me very late.

2./ The quote i was provided with was not accurate.

3./ Upon arrival at my destination I asked the taxi driver if he had applied the discount code. He initially tried to fob me off with an explanation that it was not valid as I had not printed out a voucher code. I referred the driver to the terms and conditions of the discount code, telling him that this was not explained in the terms and conditions. After a few more minutes of him trying to lie to me I persuaded him to speak to a supervisor at the offices who may know more and confirm that the booking was placed using the discount code. The lady that the driver spoke to was none the wiser and didn't know what to do. The taxi driver was then reluctant to give us the discount as he didn't believe that he would be reimbursed for the money.

Eventually, after 10 minutes of sitting outside the Apollo we were able to leave the taxi.

I wouldn't recommend Mantax to anyone

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