Park is good as long as you have a membership. Aft...

Park is good as long as you have a membership. After a year or so, kids get bored, unfortunately.
Trying to cancel the membership is a nightmare. I have been trying to do this for almost 5 months...You cannot do it on phone, you have to use the website, which has some issues.
They kept charging my card even if I am not using my membership for 5 months now. and again no body is helping (or at least trying to help) over the phone.
Really frustrating...