Jacquie Chan

Review of ANA Hotel Sydney

I have stayed at many Shangri-La's in the world bu...

I have stayed at many Shangri-La's in the world but this was by far the worse experience. It did not live up to the brand. I carried my bags in myself, checked in by a young lady who was busy trying to sell me f&B vouchers and when I asked her what cuisines were on offer, she could not even answer.
I stayed in the Shangri-La in Singapore the week before and it was a wonderful experience.
I will not be staying in the Sydney property again.