Karen Sheehan

Review of Portillos Rockford, ILL

Service was friendly but my portobello sandwich wa...

Service was friendly but my portobello sandwich was terrible. I dont believe they used focaccia bread( the bun was burnt & crumbled apart when unwrapped). The mushrooms were burnt black to the point of charcoal all around the edges. There was no mozzarella cheese on the sandwich If I had the time, I would have driven back& returned it as inedible . Really disappointed. I ve had this sandwich many times before & loved it.