Cinna Hunter

Review of Margaret Tietz Nursing and Reh...

One star, and that's generous. My mother has been ...

One star, and that's generous. My mother has been at this facility since last Monday afternoon. I read good reviews about their rehab., which is why she is there. Every day there has been at least one issue, usually more. My mother has had therapy, but I happened to arrive the other day when she was in P.T., and observed a bit of the session. I was disappointed. The P.T.A. was treating more than one patient concurrently (not unusual), and there were long lapses in treatment/attention to my mother (they had my mother-90 years old- seated in a wheelchair rest her legs on a therapy ball, and pull her legs in and out, and walked away. I think that they did some stretching and walked her down the hallway...that was it). The food is terrible, and she is left to sit in a wheelchair in her room for most of the day. She has complained about how they wash and dress her in the morning, and I have had to ask that they allow her to complete as much of her ADLs as possible independently with assistance, instead of doing it for her (after all, she will be discharged and she needs to do this at home safely). They provide a phone, but she cannot call out to save her life...she has reported that she has to dial the switchboard, and is left hanging on until she gets so frustrated that she hangs up the phone. I realize that the staff is busy, but come on! This is short-term rehab. I expect more...a lot more. The one star is for the cleanliness of her room. Don't trust the website, and send you loved one elsewhere. I will update this post later this week (if I haven't had her transferred).

4/16/18: Update: My mother will be discharged tomorrow. So here's what I have to say; The facility is clean and well-lit. If you need to speak with someone, there is usually someone available without an appointment. If you are available on a daily basis to ensure that everything is being implemented and everyone is doing their respective jobs, then perhaps they will. You have to be a presence. You have to be a good advocate, and unafraid to speak up on your loved one's behalf. Make sure that you request a team meeting, and ask questions! Once I discovered that certain things were in my mother's chart but not being implemented, I started calling, and speaking with the department supervisors. Then, and only then did things start to happen. My mother has made progress, and feels much more confident of her ability to transition to assisted living...after a lot of stress and tears on my part. I hate confrontation, but I have learned a lot. I will increase my overall impression to 3 stars, but that is only really for the social worker, and the rehab. director. Good luck!