Brett Shipes

Review of Mencia Realty

Edit 2: Austin at the front desk often harasses us...

Edit 2: Austin at the front desk often harasses us and other tenants when we come to the office with issues. This is completely inappropriate and unprofessional. Especially regarding the fabled gift cards: He has said We have no legal obligation of doing this, if I want I can cancel this or not do it for another 6 months. It s a gift from us to you, we do not owe you anything. If you can t afford to live here without the gift you shouldn t have moved here.

Edit: downgrading to one star for not respecting privacy, personal property, and being mean about it.

Evidently, having mandatory inspections twice in two weeks with 12 hours notice is ok. When asked who will be entering our unit, a relatively simple question, we received a snarky response by the staff who first said it was someone from the state and then took that back to say someone from the higher office. Which is it? I still don t know who will be entering my apartment tomorrow or why, because we just had an inspection two weeks ago.

The office response to what to do with our pet was suggest getting a pet sitter with 12 hours notice to stay at our apartment all day. I am seriously fed up with the staff here.

Not to mention they re really bad at getting people those gift cards in a timely manner. They will say they will check on that and say it takes 30-60 days. Some people have been waiting over 6 months.

You have to be a math major to figure out how they calculate your water bill. Be prepared to spend 3x more than you ever have if you don t have kids or live by yourself because it s shared throughout he building, so you re paying for your neighbor s water. I ve been watching our rent steadily increase as more people move into our building.

Did I mention that rather than try to find out who owns bikes, they will cut your bike chain and put it in the office? Because they do that too.

Original:

Misinformation about mostly everything from the office staff. Recycling is a lie, and staff were somehow surprised to learn that there have never been recycling bins after having told us multiple times that there are... as if they've never bothered looking for them or pointed them out to any resident ever. We drop off our recycling into what we've been calling "the pile" near the trash compactor and can only assume it ends up in a landfill anyway.

Dog poop everywhere, and I mean everywhere, including INSIDE THE ELEVATORS. A friend of mine in another unit had to move out because something in the carpet was continuously making her feel ill for several months. However, A+ Maintenance staff, AC blows ice cold.