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TicTacVideo

3 years ago

My wife and I recently stayed at the Ross Bridge R...

My wife and I recently stayed at the Ross Bridge Resort for a weekend. When we left we opted for quick check out. When we arrived home, I noticed that I had been charge for two LOCAL telephone calls at a rate of $5.42 each. Neither call was answered. I called, they rang, I hung up. That was it. I telephoned the hotel about this and was told that guests are charged $5.42 per call even if the call is local, only for one second and the call is not answered. I asked that this amount be credited back to my card and was informed that they only have the ability to view a previous bill and that they cannot make any changes to it after a day. I would not stay at this hotel again. I would rather stay at a Motel 6 where at least my local calls are free.

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