Bas van den Berg

Review of Carluccio's

Let's start positive, the coffee and pastry were g...

Let's start positive, the coffee and pastry were great. The service was the worst I have experienced. We had to wait 20 mins before they took our order. Then it took 10 minutes to bring the coffee, without pastries. They brought one of the 2 pastries 5 mjns later and had to ask several times for the other pastry. Then we wanted to pay cash and the waitress just threw the chance at us while walking away. Extremly rude and will never go to this garlucio's again. We were not the only people complaining. Some people even walked out because it took to long. They were not even understaffed, but just not organised. Oh and the smell of burned toast is never a good sign.