ssn Ssn

Review of Sheraton Lisle Hotel

I have stayed many times in Sheraton but this stay...

I have stayed many times in Sheraton but this stay was not pleasant at all. Room 603 had bed bugs. I woke up to terrible itching and could understand the reason when I saw a bed bug on the comforter on the second day of my stay. Changed to another room. No apologies from the management. They just said they will have it inspected. The next day I saw the same room being given to someone else. The other room I was given was dusty especially the lamp and side table between the 2 beds. I tried cleaning with wipes but it would always be dusty. Mattress was lumpy on one bed and bedsheets had stains. Lack of enough lamps/lights. This room had only 2 lamps and was relatively dark. I have never seen a fan working in the bathroom. Toilet roll is very thin and cheap. I felt like going out and buying my own toilet roll. Biggest con : Bedbugs. Some of the employees are nice and pleasant. It is entirely your luck or up to to the employees what kind of room you get. Only reason for my stay is the location which I guess they take advantage of.