My son had hole in the head he was bleeding

My son had hole in the head he was bleeding
I took him to Emergency Room right away
When i got there, Lady Up front said you have to wait in line Until i scream and yelled , My towel was full of blood they said you have to wait in line, I did told them you are of your mind , Call me a Supervisor, Then they start treating my son.
I wish they would have professionals work in their.