Patrick William Doyle

Review of Kaplan Computers

I was helping my grandparents with their Asus comp...

I was helping my grandparents with their Asus computer, as they had gotten an error message on startup about their hard drive being locked. Before, they took it to Kaplan where after a $60 diagnostic and cleaning, they were quoted for a $300 bill. They took the computer back without getting it repaired and I checked it out. I turned the computer on, it was running fine and after a few scans and backups it was back to normal. It leaves me thinking that they may have been taking advantage of seniors with an older computer (5 years). Wouldn't recommend.