Greg Clark Review of Jim Butler Chevrolet
Would give a zero star if I could. Very dissatisfi...
Would give a zero star if I could. Very dissatisfied with ALL ASPECTS of their service. Bought multiple trucks from them and had serious issues with the most recent. Brought truck in for flashing CEL (3rd time). Rep acted like I may be making it up or didn't screw down gas cap. After a Powertrain warranty replacement (Replaced both heads and had vehicle about a month) I received only one update in 30 days and only after I called to ask what was going on. When I picked up the truck there were unrelated trim pieces removed and the inside of the truck was dirty with mechanic hands and carpet loose on driver side. I called to get an explanation with no call back. I emailed the GM to get an explanation and just got "Sorry" STILL without any explanation. Their Customer Experience Manager finally called and still had no explanation but to read the receipt I had already received and said "I'm not a mechanic". Tried to trade truck in with salesman I bought from, gave him my price range. He sent a truck that was almost 20K more than what I had asked for. A laughable experience to say the least and I would recommend no one buy a vehicle from here.
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