Romano

Review of 24hAssistance

I hope this post will be read by someone who can t...

I hope this post will be read by someone who can take internal company measures aimed at preventing what happened to me from happening again.
Saturday morning, January 16, motorcycle blocked in the center of Milan with no possibility of moving or hospitalizing it. I called the roadside assistance number included in my insurance contract: the first time they made me wait over 50 minutes before closing the call without any response, the second time I had to wait 35 minutes before being bounced. I solved it by myself with the support of a private person (luckily I was in the center of Milan ...).
An emergency service managed indecently.
I will tell as much as possible what happened to motorcyclist friends and I hope to be able to avoid others the mistake of signing a contract with you.
As for me, I will report the company to the competent control authorities, take legal action to claim damages and, as soon as possible, I will change company.