John L

Review of Sono-Tek Corp.

After considerable investigation involving back-an...

After considerable investigation involving back-and-forth discussions over the phone and via multiple e-mails, we purchased a device from Sono-Tek that was unable to do what they specifically told us it could do. They initially strung us out with excuses and fixes that did nothing to address the underlying design flaw. When we finally ran out of patience and tried to return it, we found out that they have a no return under any circumstances policy, something I have never previously encountered during many years of buying scientific equipment. If you value your $$, avoid this outfit and their products.