MODY HUI

Review of Hôtel du Collectionneur Arc de...

Very very very bad experience in this hotel, bad a...

Very very very bad experience in this hotel, bad arrangement, bad service, bad attitude of staffs...When i first time to open the refrigerator, i think that s something empty and one bottle of water having already been drink, it was so ridiculous, so i went to front desk and told to the staff , her attitude was unacceptable...but actually, she said that is no any charge in this case because already recording or remark... ,and i also double confirm to another staff when i check out , she also said no any charge in my room and make sure the deposit amount will fully return to my credit card ,but really disappointing when i received my credit card statement, i find the record that the hotel already charge my credit card without my authorization.