Steph S

Review of ADMIRAL SECURITES

This new security staff at the front desks at both...

This new security staff at the front desks at both of the main entrances to the apartment complex that I live in is very nasty, especially this one particular guy with braids on the side I live on and enter. Because there's only one device allowed per family in each apartment that allows a person to beep themselves in through the front entrance, even when dialing the code on the intercom in the main entrances, a person can wait for forever before the staff at the front desk allows them in and when they do, especially this aforementioned guy with the braids, they yell out very nastily and aggressively to the people that come in an accusatory manner, asking if they live there. Surely there is a better way to handle this, being that it upset my daughter, who, in spite of living here, was made to feel like a common criminal yesterday and I know exactly how she feels, as I have received the same behavior from most of this front desk staff, especially this one guy with the braids, and I have to repeatedly show him my ID, proving that I live here, even though he already knows, when I come in or pick up a package. When I asked him for his manager, he stated in a bullying tone that he is the manager and then called out to me, as if to challenge me, to go to the leasing office. I did and another girl at the front desk on this other side ordered me in a nasty way to sign in. I told her I live on the other side of the apartment complex and she scoffed and laughed and said that I still have to sign in and aggressively ordered me to enter the time in on the sheet. I refuse to let this new staff bully me and my family - especially my daughter - who just wants to come home and relax - especially after a bad day and week - not be accused of by this nasty guy with the braids, asking if she lives here, like she's some kind of criminal. The atmosphere with most of this new staff at the front desks upsets me and my family and makes us feel on guard and on edge and creates a hostile, confrontational environment that we feel uncomfortable coming home to.