Charles Malgrat

Review of TiVo

They were great four years ago but in the last two...

They were great four years ago but in the last two years the support has become unacceptable. They can t seem to fix issues with the old mini , and I m my third one .
They are aware of these issues with the old style but after two years of major problems and countless hours on the phone with support nothing has been resolved.
If they wanted to show good customer support they should offer the newer version for free .
They added new services to the Bolt which caused problems and they have been working on it since November 22nd of this year , approaching one month so far.
It s really ashamed to see them sink so low .