I am surprised you asked me how I thought you were...

I am surprised you asked me how I thought you were doing. Since I placed my order exactly two weeks ago, I have received one email acknowledging my order. When I log in on your website to check the status of my order (just did that again), it says my order is processing . Does it really take two weeks to process? I expected receipt of my order before now. Or at least an email advising a delay and a delivery date. I ve ordered from Wise in the past and you were much better than that. Yours was a great sale - but not if I don t receive what I ordered.