C

Charisma Magallanes

3 years ago

I had a parcel ordered on Thursday morning and to ...

I had a parcel ordered on Thursday morning and to be delivered between 1pm - 5pm the following day (a special occassion - a surprise gift). The courier arrived/called a little bit after 6pm when there was noone else in the office. Very disappointed in this service. The whole point in paying for extra postage is to ensure that the parcel is delivered on time and not outside the time frame of the preferred delivery.

This company continues to disappoint! You charge for "Express Delivery" and you do not deliver! You are robbing your customers!

I DO NOT RECOMMEND USING THIS COURIER SERVICE.

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