Maddie Douglas

Review of The Artona Group Inc.

Pretty awful experience honestly. I waited an hou...

Pretty awful experience honestly. I waited an hour after my appointment to START taking my photos, and i was on time 15 minutes early like they asked. It was frustrating finding out the people in front of me had a later appointment but just came early and got to go in front of me... on top of that when I started getting my photos taken, they asked me to go to another room and they were so busy and overwhelmed, but while the other rooms were completely empty and the photographers not doing anything. So of course i went up and asked nicely if i could get my photos done now in that room i think it was the library room and she was so rude and was like " i guess so" like what.. Im paying here and you guys are late and clearly not organized to try and get people's photos done. And there was more that 8 other people just waiting around for there photos to be done. On top of that the photographer was clearly not wanting to be there and was so rude to me the whole time when talking photos and all of my photos were terrible in that room. So waiting almost 3 hours to get my photos and no compensation and just rude remarks from the staff made my artona experience bad.