Fabian Mujica Review of The Westin Portland
The front desk staff is ok, but the hotel only sho...
The front desk staff is ok, but the hotel only shows its past greatness as now the hotel is barely keeping up with the elevators. The outside is plain Jane and doesn't look like much. They charge 26 a night for parking. The restaurant in the lobby is over priced for the food they serve. The cleaning staff has only 2 words of English in their vocabulary and are very unfriendly. The lack of cleaning during the daytime hours is bad. We left for 4hrs in the morning and came back to a dirty room. At 2pm is when they have a person cleaning rooms.
I will not stay here again and I'll let my agency that has this hotel in the discount section to remove it from the list.
The only good thing is the Concierge Gail. She's very knowledgeable and loves my pup. She needs to be come the manager of this place to put the smile back on people's faces.
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