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Brian Lorenz Review of Courtyard by Marriott Franklin...
After arriving and finding that Priceline did not ...
After arriving and finding that Priceline did not tell the hotel that we needed a sofabed, the manager (TJ) did a fantastic job handling the situation. He upgraded us to a suite, gave us a complimentary breakfast, made the move possible in a short amount of time, and all with a GREAT ATTITUDE.
Wow.
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