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Dana Ford

3 years ago

I am an Ops Mgr in a call center and the agents th...

I am an Ops Mgr in a call center and the agents that answer these calls sound like they are bothered by your calling in. The fees that someone must pay in order to talk to a loved on is RIDICULOUS!!!! The is highway robbery. I would love to know how much of these fees are really government fees and not just fees paid to this service.

Telecoin you might want to listen to your agents. Some just hang up when you call.

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