Ridiculous. Went in for emergency care, no one to...

Ridiculous. Went in for emergency care, no one took insurance information and then I was billed the full amount. I called in to give them my insurance information and they adjusted the claim to my insurance rate, and then sent the statement back to me. I called my insurance company and they never had received a statement. After 3 calls to Banner and 2 to my insurance I was finally able to get my insurance company a number to call to speak directly to their insurance billing dept. However, the only option I was given was to put my account in a payment plan to avoid collections...despite that they had never actually billed my insurance. The rude behavior of their customer service staff was outrageous.

Oh...and we were given erroneous information my the nursing staff as to the safety of flying while pregnant. I would avoid Banner Health like the plague.