Popped in for a shopping break. For such a posh h...

Popped in for a shopping break. For such a posh hotel, I am shocked the staff at the bar doesn t even know the difference between caffe macchiato and latte macchiato. Brought me a caffe macchiato after I ordered a latte macchiato. After my repeated explanation and picture display, they told me they didn t know how to make a latte macchiato. I was at a loss for words. Maybe train your staff better if you are going to charge the rate you charge.