Kathy Scott

Review of NuLife Med

The device prescribed was amazing!! It came prese...

The device prescribed was amazing!! It came preset with cycles of cold water and compression and already filled with water. The shoulder sleeve was also all set up, so all we needed to do was put it on and plug it in! At first it took a little getting used to with a sling and shoulder sleeve and having a "dead arm" but I came to rely on it to help manage pain and keep it isolated while reducing inflammation. Loved the combo of cold water and compression - it was comforting and really felt good following surgery, so much so that I kept it the second script of 16 days. I can't imagine recovery without this and would highly recommend it to anyone having surgery (in fact I just did yesterday to someone expecting same surgery as mine).

Due to COVID-19 a rep was unable to come to the house to set this up. Agnes was the company representative and was incredibly helpful and available for questions by phone. She was knowledgeable, professional, understanding, and respectful. Agnes followed up a few times to see how things were going and answered questions about shipping, continuing the RX etc. and I always felt like she was available to support me in this process.

Yes the running of the machine takes getting used to when using it overnight, yes you need to unplug to move around, but the pros far outweigh any cons. Really can't say enough good things about this machine and the company.