M

Marco B.
Review of OVH SRL

4 years ago

Worst service ever.

Worst service ever.
Webfarm on fire (cause to be understood). Backup service bought and paid handsomely for years. The Backup burned down because they hadn't thought of an intelligent redundancy system. The result is that if I hadn't transferred my domain to another provider, I would still be out of mail and site by now. Their assistance is 0 ABSOLUTE. They send emails in French and English, without replying to the numerous tickets sent. They answer the phone badly, almost as if they were a volunteer organization, rather than understanding that there are people who have paid tens of thousands of euros over the years to be treated like this.
This company deserves to be sanctioned for its behavior towards consumers. An unjustified and certainly anachronistic behavior. Unfortunately I cannot give 0 stars.

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