Elizabeth (Betty) Bannon

Review of BMW Toronto

This was my first experience dealing with this Dea...

This was my first experience dealing with this Dealer and strangely enough I was buying a 2017 Jeep Wrangler Unlimited Sport. I only dealt with the front desk and one sales person. En entry the front desk person was super pleasant and friendly. She called the sales rep, Eiraj Yad and invited me to have a seat in the lounge and offered me some fruit once we were talking. Eiraj Yad was a delight to work with once he got the hang of my "senior" sense of humour (I'm not too shy). I'm from at least 2 hours out of Toronto so his communication via e-mail was essential. All my questions were answered and he even gave me a follow up e-mail to see if I had any questions about the vehicle after I picked it up. We also spoke on the phone during the process when it just wasn't practical to use e-mail. I would recommend buying from Eiraj anytime. A very nice, professional, young man. The people I dealt with get a 5 star but I graded the company 4 star as the vehicle did not have a full tank of gas when I picked it up; unlike any other dealer that I've dealt with.