Claire Review of Albany Care
Just to be clear: I do not personally know anyone ...
Just to be clear: I do not personally know anyone who has gone here however I have lived across the street from this place for quite a while and I can say that (being someone who has suffered from mental illness, having it run in my family) I would NEVER send a loved one here. It s basically a free for all. One morning I woke up to one of the patients in the park across the street screaming bloody murder at the top of their lungs. I called the facility out of respect (I didn t wanna have to call the police) to let them know one of their patients was across the street screaming in distress. The woman on the phone told me that he always does that and hung up on me. There was no concern as to why the man was screaming, if he needed help or anything. No one came outside to help him so I had to call the police. The police came and made sure he was okay and was eventually able to calm him down, but this was a perfect example to me that showed how the staff works, how they care (or not care) for their patients, and how they treat reasonable complaints. (The cop on the phone even added that they get calls for disturbances there everyday, and that they even have problems with the patients running naked through the park sometimes). Please trust me when I say that if you are thinking about sending a loved one here, there are MUCH better options in the area.

Comments: