We have just arrived for what we had hoped would b...

We have just arrived for what we had hoped would be a great 4 night stay but words cannot express my disappointment. From having to pay for wifi (a bugbear of mine) to our tiny 10ftx10ft room with no nice touches - robes, extra pillows, even glasses and coffee/tea making facilities - this hotel falls far far short of what I would expect for its price and star rating.