I am so incredibly disappointed with the staff her...

I am so incredibly disappointed with the staff here. I called last week to make a dental appointment, took off of work, and drove here from Milwaukee only to find out that the appointment was made for the medical department and not dental, and the woman at the desk was incredibly rude and dismissive when I expressed my frustrations about driving 2 hours to this appointment and not being able to be seen due to mistakes on their end.